Diploma in Hotel Management

Reliance College

Kickstart your hospitality journey with a diploma that leads to real careers.

Gain Hands-On Experience. Land a Global Career.

This diploma from Reliance College prepares you for a rewarding career in the global hospitality industry, with hands-on experience, global internship opportunities and guaranteed job placement with top hospitality brands. Through real-world simulations, hotel site visits, live events and guest workshops, you develop the practical skills the industry needs — from front office and housekeeping to food and beverage management.

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Programme Key Facts

  • 2.5 Years

    Duration

  • Reliance College

    Award

  • Diploma

    Pathway

  • Full Time

    Study Mode

  • January, April, June and August

    Intakes

  • Coursework & Exams

    Assessments

  • KL-R2/1013/4/0080(A3784)07/28

    Accreditation

Future Careers

Build a career in the world’s most welcoming industry.

The global hospitality industry is large and fast-growing. With guaranteed job placement and 100% employability, this diploma opens diverse career paths — from luxury hotels to event management and beyond.

Core Roles

  • Hotel Front Office Executive

  • Guest Relations Officer

  • Food & Beverage Supervisor

  • Event Coordinator

  • Housekeeping Supervisor

  • Hotel Sales & Marketing Executive

  • Customer Experience Officer

  • Hospitality Entrepreneur

Why This Programme Matters

The Reality

  • The global hospitality industry is large and growing, creating strong, sustained demand for skilled hospitality professionals.
  • The programme offers 100% employability and guaranteed job placement, with partnerships with the Malaysia Association of Hotels and brands like Le Méridien, St Regis and Sheraton.
  • The curriculum embeds microcredentials from world-leading universities via Coursera.
  • The programme is accredited by the Malaysian Qualifications Agency (MQA) and recognised by the hospitality industry.

The Industry Advantage

You build practical, future-focused capability through experiential learning — from role-playing front office scenarios to hotel site visits, live events and guest workshops.

The Education

You learn every side of hotel operations through hands-on training. What you study includes:

  • Hotel operations management and front office management
  • Housekeeping management and customer service for the hotel industry
  • Food and beverage service, management and cost control
  • Essential cuisine and commercial kitchen operations
  • Supervision, entrepreneurship and industrial training

Course Modules

  • Introduction to Hospitality and Tourism Industry
  • Essential Cuisine 1
  • Principles of Marketing
  • Business Communication
  • Principles of Management
  • Food Safety and Sanitation
  • Mainstream English
  • Food & Beverage Cost Control
  • Essential Cuisine 2
  • Principles of Accounting
  • Introduction to Facility Management

The Creative Learning Experience

Hospitality is learned by doing. The programme is built around experiential learning, real industry environments and global internships — you apply real-world practice at every stage.

How You Learn

  • Experiential Learning

    You learn by doing, from front office role-play to live events.

  • Hotel Site Visits

    You explore real hospitality environments and guest workshops.

  • Global Internships

    You gain experience at 5-star hotels in Malaysia, South Korea, Macau and Singapore.

  • Industry-Led Curriculum

    You learn from seasoned professionals, aligned to current industry standards.

  • Embedded Microcredentials

    You earn recognised Coursera certifications alongside your studies.

Industry Projects & Certifications

Real industry exposure. Recognised credentials. Global opportunity.

Industry Partners

You train through real-world simulations and undertake international internships at leading hotels, building industry-ready skills and the confidence to thrive anywhere. Reliance partners with Persatuan Hotel Malaysia and the Cinnamon Group.

  • Persatuan Hotel Malaysia
  • Cinnamon Group
  • Le Méridien
  • St Regis
  • Sheraton

Global Internships

You gain international exposure through internships at renowned 5-star hotels in South Korea, Macau, Singapore and Malaysia, graduating with the confidence to thrive anywhere in hospitality.

Real industry experience is built into the programme, not bolted on at the end.

Embedded Microcredentials

Modules are mapped to microcredentials from world-leading institutions via Coursera — including the University of Copenhagen, Yonsei University, IE University, Macquarie University and more — strengthening your portfolio at no extra cost.

  • University of Copenhagen
  • Yonsei University
  • IE University
  • Macquarie University

Career Outcomes

Graduate ready for the global hospitality industry.

On completion, opportunities span hotels and resorts, event management, tourism, F&B and your own hospitality ventures — in Malaysia and internationally.

Roles in Focus

  • Hotel Front Office Executive. You manage check-ins, reservations and guest services.
  • Guest Relations Officer. You deliver exceptional service and guest satisfaction.
  • Food & Beverage Supervisor. You oversee restaurant or banquet operations and staff.
  • Event Coordinator. You plan and execute corporate, social and MICE events.
  • Hospitality Entrepreneur. You start your own hospitality venture, from boutique hotels to cafés.

Progression Pathways

Graduates can progress to a BA (Hons) International Tourism and Hospitality Management with Wrexham University, or to related degrees in hospitality, events and tourism management.

  • BA (Hons) International Tourism and Hospitality Management Wrexham University
  • Related degrees in hospitality, events and tourism management

Student Experience

You join a hands-on community focused on practical learning and real hospitality experience.

  • Experiential Learning

    Role-play, site visits, live events and guest workshops bring learning to life.

  • Industry Partnerships

    Connections with the Malaysia Association of Hotels and top hotel brands.

  • Global Exposure

    International internships across Asia broaden your horizons.

  • Career Support

    100% employability and guaranteed job placement through an extensive employer network.

Entry Requirements

To be eligible for the Diploma in Hotel Management, applicants must meet one of the following:

  • 3 Credits in SPM; or
  • UEC — Grade B in 3 subjects; or
  • O-Level — Grade C in 3 subjects; or
  • STPM — Grade C in 1 subject; or
  • Any other qualification recognised by the Ministry of Higher Education

Assessment

The programme is assessed through a combination of coursework — including practical assessments, assignments, presentations and case studies — final examinations and an internship that provides real-world, industry-based training.

Fees & Financing

Programme Fees

For full fee details, please refer to the original course page on the Reliance College website.

Diploma in Hotel Management →

International student fees are subject to a 6% Service Tax (SST) from 1 September 2025.

Financial Support

Reliance College is committed to making education accessible. A range of options is available, including scholarships and bursaries, PTPTN loans, EPF withdrawals, EZ payment plans and 0% instalment plans. Full details are available through the admissions team.

Speak To A Future Advisor

If you love hospitality and dream of a global career, this could be the perfect fit. With hands-on learning, international internships and guaranteed placement, you can turn your passion into a rewarding career.

Ready to start your hospitality career? Speak to a future advisor at Reliance College.

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